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WOW Story of the Week - April 18, 2012

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May 31, 2012,

CiCi’s Pizza #281

1901 W. Expressway 83

Weslaco, Texas 78596

RE: Great Customer Service Associates and Great Restaurant!

Dear Roly-Mgt., Rosie, Upper Management and All Associates,

Just a thank you note, from Randell and I for all the individual care and good customer service , your restaurant exemplified whenever we came in for great pizza. Over the years, Randell and I both have enjoyed pizza, in many different states of the U.S. . We feel, that your establishment; is one of the very best, with a wide variety of choices and great associates preparing and serving it! It is always our treat, to come to your CiCi’s Pizza!!

You are always there, to make sure that we are taken care of, and that our favorites are on the buffet table, or at least in the oven, ready for our consumption, as you do everyone that comes in! A "Special Thanks" to Rosie, who remembered that I so love…..your taco pizza. It was great not having to say anything,…and you remembered! That is what good Customer Service is all about.

The associate, taking the time to remember the little things in life; that make it special to the consumer.

Roly, you are always there with a kind word and ready to serve Randell and I our choices, making certain that it is to our liking. You are a very personable manager, and it is a joy to come to your fine restaurant, and find associates that are so kind….and display good Customer Service Skills. Your friendly attitude, will always keep us….coming back, to your restaurant; first, for the good quality of food products, and second the awesome customer service.

Thank you again, for always being so kind to Randell and I. As we told you in the restaurant; I will write, once in a while; and fill you in to our adventures…at home at Lake Eufaula, Oklahoma and fishing. We are now settled into the RV, and will pull out early Thursday morning. The only one not happy about it, is our 21.6 lbs. kitty that is almost 14 years old…Punkey. Once we get going she will be ok, with travel, but would have preferred to say home in the mobile home we bought in Donna, Tx..We should be back to Eufaula, OK., hopefully. I always put that, as our RV is rather old, but in shape for its age, by Saturday.

God Bless You and Always Keep You Safe,